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How do I register?
To register click on the "register" link found on both the header and footer navigation sections as well as the right hand side banner. Registration is free.
I'm under 18 and I can't signup?
In accordance with standard law persons under the age of 18 cannot participate in auctions as they are probibited in the United States from entering into legally binding contracts. An auction bid is a legally binding contract.
Why should I be verified?
Our verification process ensures the person has gone through the necessary actions to become a verified Shakuhachi Marketplace seller. This process ensures the seller's authenticity and improves credibility. Verification is at the discretion of the administration. When you are successfully verified, you will receive an ID Verify icon that is shown in your auctions and in your feedback profile. We believe that the high caliber and accountability of our sellers is worth the trouble of verification.
The Shakuhachi Marketplace is unable to guarantee that a user is who they may claim to be. If you are uncertain as to another users identity, we suggest that you contact them. You may also review any members feedback profile to see what others have said about dealing with them.
How can I list an item?
You must first be a registered member and set up your payment method. Once you have registered, log into your account and from within the Members Area, click on the "Manage Account" tab. Scroll down to the bottom and under "Direct Payment Methods", enter your PayPal email address and click "Save Changes." If you have any questions about the PayPal Address Override option, please refer to our FAQ files for a complete explanation.
Now you are ready to sell your items. Click on the "Sell" link. The first thing to do is select a general category for your item, note that you can choose a more specific sub-category further into the listing process. You can then specify additional auction selling options and item description. External links are not permitted. All correspondence and business must be handled from within The Shakuhachi Marketplace.
You then select the payment options you will accept. You have the option to use Offline credit cards, but it will be up to you to run these through your own merchant credit card processor.
How can I keep track of items I'm selling?
You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page.
Can I use HTML when listing an item?
Yes you can, however we recomend you use basic tags as complex HTML descriptions may not always display correctly.
How can I place a bid?
To place a bid on an item you must first login to your account. Once logged in a bidding box will be displayed at bottom of all auction pages. You can use this box to place a bid.
How can I keep track of items I'm bidding on?
You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page.
How can I list an item for "Buy Now" only?
When listing the "Buy Now" price needs to be set exactly equal to the auction start price. This will in affect create a "Buy Now" only item and remove any bidding options from the auction.
How Can I Use PayPal and what is PayPal Address Override?
There are two PayPal options that you can use. One is for buyers and one is for sellers:
1) Paypal Address Override: This is for buyers. This section is where you enter all your contact information as it appears in your Paypal account to activate Paypal's "Buyer Protection Program" when submitting payments through our auction site. If you do not use Address Override, any stored information in your auction site contact profile will overwrite the information stored in your PayPal account for that transaction only. This would invalidate your eligibility for PayPal's "Buyer Protection Program" for that item only. You are not required to enter your PayPal username or password to use this feature.
Make sure you click the update button at the bottom of the page once you complete the form.
2) Direct Payment Settings: This is for sellers to enter their Paypal email address so they can accept direct payments through our auction site. Make sure you click the update button at the bottom of the page once you have entered your email address.
How Can I Add PayPal Direct to My Auctions
To enable buyers to pay you directly using the PayPal Direct Payment opion, click on the "My Account" tab in the members' area and then click the "Manage Account" sub-tab. Scroll down to the direct payment settings, enter your PayPal email address and then click the "Update" button at the bottom of the page. When you list auctions you can select the "PayPal" option for direct payment settings.Your buyers will now be able to pay you directly through the "PayPal pay-now" button in your auction.
You must be have a PayPal e-mail address added into your members' record before listing items and you must select "PayPal Direct Pay" for each of your auctions or this will not work.
How Do I Get Paid?
The Shakuhachi Marketplace wants to ensure that we offer buyers industry-accepted and convenient payment choices. We strongly encourage sellers to offer payments - credit card or bank-payment - through PayPal. PayPal is convenient to use and offers buyers and sellers industry-leading protection against fraud, charge backs and theft of financial data. Also, buyers need not have a PayPal account to participate, and, until used, it is free to the seller (no sign-up or monthly fees).
Merchants with their own merchant credit card processing account, and those who use a third-party credit card processor, may also offer their buyers the option of paying directly with a credit card online (including through third party checkout) or by phone.
Offline payment methods generally do not offer the same level of protection or convenience as online payments. Nonetheless, they may be appropriate for certain types of transactions and sellers may use listings to offer acceptance of most valid financial instruments including personal checks, cashier’s checks, money orders or COD.
Sellers may not solicit buyers to mail cash. Sellers may not ask buyers to send cash through instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram. Sellers may not solicit payment through "topping off" of a seller's pre-paid credit or debit card.
This policy is designed to promote online shopping with online payment methods that are safer, easy to use, reliable, and offer higher levels of protection for users. The policy also attempts to preserve some flexibility for users that still prefer offline payment methods.
More questions? Please see the help section below.
Thanks,
Shakuhachi Marketplace Administration HELP SECTION To list your item simply click on the “Sell” link found on the header navigational bar. The listing process is split up into several main sections, notably:-
The listing process is developed in such a way that you are guided through every step seamlessly. The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the “Previous Step” navigation button. Step two enables you to enter your item title and description, a full wysiwyg editor is in place to enable you to use HTML descriptions. No personal email addresses or external links allowed please. If you have a voucher code to redeem this can be entered just below the description field. Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:- · Auction type:- Standard Auction This is a single quantity auction Dutch Auction Dutch auction enables you to list a multiple quantity auction, for example if you have 100 pens to sell you can list all of these together in a single lot. Bidders will be able to select how many they wish to bid for. · Currency:- You can select your preferred auction currency using the drop down menu available · Quantity:- This field is only active if listing a Dutch auction, please see above for an explanation of this listing type · Auction Starts At:- This requires you to enter the minimum bid you are willing to accept, you can also set a reserve price to ensure you do not sell the item for this amount. Please see below for more information on this. · Reserve Price:- Enabling a reserve price affectively means you will not sell the item for less than the amount set, for example you can set the start price at 5.00 but only accept winning bids over 50.00, should a bid be placed for 49.99 the item will close without a winner. · Buy out (if available):- Buy out allows you to set an amount you are willing to sell the item for – straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00. You can also list buy out only auctions, these auctions remove all bidding options meaning the listing can only be purchased for a set amount. To set a buy out only auction you need to set the buy out value to be exactly equal with the start bid. · Offer-Range (if available):- You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area. · Bid increment:- This option can be used to set your own custom bid increment if preferred. · Item featuring (if available):- The following options are available to you (fees may apply), these will highlight your item on site to ensure they reach more visitors:- § Home page featured § Category featured § Bold text § Highlighted background · Set start/end time:- You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time. · Private Auction:- Private auction will hide the bidders identity on the item details page · Image upload:- To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere · Media upload:- In addition to images you can also upload media files, please note only .avi/.mpeg/.mov are supported. · Auto Re-List For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made. On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery. Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area. The final step provides you with listing confirmation.The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a new Digital Camera you could enter in those keywords from within your members area area. Each time a new auction is listed containing those keywords you will be notified via email. The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the “Watch this item” link on any auction page. If the option is available you can use “Buy Out” to purchase the item immediately without having to place a bid. Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price. The “Buy Out” option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded. Buy out’s cannot be retracted. To create your account choose the “Register” link on the header navigational bar or use any of the links available on the home page. When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc. Mandatory fields include:- · Name · City · State/Province/county · Zip/Post Code · Phone Number · Birthday · Username & Password · E-Mail address · Confirmation of terms an conditions acceptance Once registered you will receive E-Mail confirmation. Should you encounter any registration difficulties please contact us. Placing a bid on an item you are interested in couldn’t be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page. To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency. Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the “Place Bid” button. If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid. Should you decide to retract your bid this can be done via the “Current Bids” section of the member’s area. You can also place a proxy bid, proxy bidding allows you to place your “High Bid”. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (upto 2,000 in this scenario) to ensure you remain in the lead. |
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